Privacy Policy

Effective Date: [01.09.25

At Setsugo, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

Information We Collect

When you use our website, we may collect the following information:
Personal Information such as name, email address, phone number, billing/shipping address, and payment details.
Order Information such as products purchased, order history, and preferences.
Technical Data such as IP address, browser type, device information, and cookies for better site performance.

How We Use Your Information

We use your information to process and deliver your orders, communicate order updates, promotions, or special offers, improve website performance and customer experience, and ensure security, prevent fraud, and comply with legal obligations.

Payment Security

All payments are processed securely through trusted gateways such as Razorpay. We do not store your card or banking details on our servers.

Cookies

Our website uses cookies to improve site navigation and speed, remember your preferences and shopping cart items, and provide personalized recommendations and ads. You can disable cookies in your browser settings, but some site features may not work properly without them.

Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted service providers such as courier, logistics, and payment gateways to fulfill your orders, or with legal authorities if required by law.

Children’s Privacy

Our products are designed for all ages, but we do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us immediately.

Data Protection

We use industry-standard security measures to protect your information. While no system is 100% secure, we are committed to safeguarding your data to the best of our ability.

Your Rights

You can request access to your personal information, update or correct your data, and opt out of marketing emails at any time by clicking “unsubscribe” or emailing us at support@setsugo.com

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:
Email: support@setsugo.com